At Total Concept Salon, it’s all about you. From the moment you walk in the door, until the moment you walk out, your experience at our salon should be nothing but exceptional.
Our mission is to provide our guests with the highest level of service in a timely and friendly manner. Through advanced training, our professional staff will provide you with an ultimate salon experience. We want you to feel pampered and know you are special to us.
Total Concept Salon Etc.’s goal is 100% customer satisfaction. All stylists have completed an apprenticeship in advanced color and cutting techniques.
Master Stylist / Owner
Sue Jeirles is the creative force behind Total Concept Salon. Sue has been in the beauty industry since 1993. When she took ownership of the salon in 2001, her goal was to grow a successful business with highly skilled stylists. During her years as owner, Total Concept has grown into a well-known multi-operator salon, which has fulfilled Sue’s dream as a stylist and owner. An ardent proponent of continuing education, Sue attends seminars and conferences as often as possible and ensures the staff has the same opportunities. This commitment to learning makes it possible for Total Concept to continuously offer the latest styles and techniques.
A familiar face at Total Concept since 2005, Amber takes her profession very seriously, making sure each guest that leaves her chair is completely satisfied. Amber loves the fact that styles change daily and is always up for giving our guests the stylish new look they desire. Throughout her career, Amber has also participated in continuing education courses to ensure she has the experience necessary to exceed her clients’ expectations.
Haley is an amazing balayage and color artist – a skill that comes naturally to her. She is driven to please her clients. Haley wants every guest to leave her chair feeling beautiful.
Being in customer service for 34 years, Vickie’s first priority is taking care of her guests. Her years of working in customer service have given her the edge of knowing the smallest detail in providing customer satisfaction. Teamwork is one of her best qualities which enables her to complete the customer experience.